Shipping, Returns etc.
Do you accept returns and/or exchanges?
Please have a read of our store policy as it depends on the item you bought and the condition it's in (if applicable).
breast massage oils
mini-sized yoni steaming herbs (for events, women's circles etc.)
When will my order arrive?
I try to fulfil orders daily (excluding weekends). (Fulfillment means that your parcel has been sent to the post office for shipping by Royal Mail)
I'm ordering from outside of the UK - will I incur customs charges?
Please have a read of our store policy.
My order arrived broken. May I get a replacement?
If your order arrives broken, you may receive a replacement without any additional charges as long as you:
Notify us within 7 days of receiving your order by emailing firstname.lastname@example.org; and
Attach a photograph of the broken item(s) as proof
I received an incorrect item, what should I do?
If you receive an incorrect item, please:
Notify us within 7 days of receiving your order by emailing email@example.com
Attach a photograph of all items received, so we can see the incorrect item(s);
Post the incorrect item back to us using the original postal packaging your order arrived in
Arrange an exchange once we have received the incorrect item(s) from you;
Reimburse you for the postage you paid to return the incorrect item to us
How much does shipping cost?
Shipping is calculated by weight, so it depends on the items you have in your cart and then the country your order is being shipped to.
Are From Felicia products certified organic?
95% of the herbs we use - and 86% of the oils we use - are certified organic ingredients.
Are From Felicia products hypo-allergenic?
All of our ingredients are generally safe to use for all skin types. However, we appreciate that some people may have individual allergies to certain plant botanicals, cosmetics or food ingredients.
Are From Felicia herbs & teas caffeine free?
Yes, none of our blends contain caffeine.
How are From Felicia products made / packaged?
- Our yoni steaming blends are made from a variety of dried leaves and flowers. I buy each herb individually from UK-based botanical suppliers, decide on the formulation for each From Felicia blend, and then hand-make each product at home in my small work space.
I adopt a similar approach for our yoni & breast massage oils. Each oil blend is made up of individual oils that I buy separetely from suppliers based in the UK. I decide on the formulation for the yoni/breast oil blend, and then I create each blend by hand at home in my small work space.
All items are packaged by hand to order.
The equipments & packaging I use are sanitized where applicable (e.g. our glass bottles). I wear gloves and a protective face mask when dealing with ingredients for hygiene purposes.
I aim to provide a quality experience from point of order through to actual delivery and use of goods. If you have questions, comments or complaints, please see our terms page and if your question is not answered there, please email me at firstname.lastname@example.org
Do your herbs / oils have an expiry date?
Yes. When you receive your order, please refer to the product packaging for the best before date of your item.
Are From Felicia yoni eggs GIA certified?
We are not currently able to prove the certification of our yoni eggs, because our supplier has quoted a cost of nearly $1000 to provide me with the certificates (I have seen their certificates and so know our yoni eggs are certified, but for my supplier to provide me with certifications to use for 'From Felicia' they will charge me nearly $1000). This cost is unfortunately too large for our small business to bear at this time.
Are there any contra-indications to yoni steaming?
How can I find out more about yoni steaming?
I've created a comprehensive guide to v-steaming. Please sign up for instant access.
What v-steam blend should I use for my specific condition?
Please have a read of our Herb Bible- it lists dozens of herbs that are associated with female issues such as fibroids, endometriosis, hormone-imbalance, and more.
All of our yoni steaming blends are formulated to be multi-purpose, so you'll often find that more than 1 blend is suggested in the guide;
There is no miracle product. V-steaming, yoni eggs etc. should form part of a holistic lifestyle and so are intended to compliment other holistic practices you do/have rather than being used in isolation to maintain wellbeing;
Every wombman is different and so not everything will work the same way for every person.
If you'd like to order a custom/personalised yoni steaming blend, please click here.
Can I use my yoni steaming herbs for anything else?
Yes, absolutely! The blends can be drank as herbal teas, can be used as botanical bath soaks, or anything else that comes to mind for you.
Do you provide custom yoni steaming herbs?
Can From Felicia packaging be recycled?
Currently, our yoni steam and herbal tea pouches are not recyclable. However, our glass bottles can be recycled.
Do you do wholesale?
Yes, we do!
Can I add the herbs from the yoni teas to my yoni steam?
Yes, you may use the herbs from any off our organic yoni teas for yoni steaming also.
Women's Circles & Events
I'm an event organiser- can I purchase discounted products for my event?
Sure. You may use our wholesale service to access:
discounted mini-sized yoni steaming herbs for women's circles, group yoni steams, goodie bag fillers and more
discounted yoni eggs for event organisers upon request
discounted herbal teas
disounted breast massage & yoni oils
Are there any coupon codes available?
A Loyalty Coupon Code is available for every womb sister who makes more than 3 separate/individual purchases on our site- this is our way of saying 'thank you' for supporting From Felicia!